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Australian Cricket Tours - Sign That Says 'Washout' On Cancellation Policy Page

Australian Cricket Tours - Refunds

The following is not a cancellation policy, this outlines the process relating to us refunding any payment made by you through our online booking services. 

  • Refunds Will Only Be Paid To The Debit Or Credit Card Used To Make The Original Payment

  • Your Card Details Are Securely Held By Our Website Payment Platform And Not Us

  • We Cannot Access, See, Change, Or Update Your Original Card Details

  • If Your Card Details Have Changed Since Making The Original Payment, The Refund Will Go To Your New Card

  • If You No Longer Have Any Card, It Is Deposited Into Your Bank Account

  • If You No Longer Have Any Account Associated With Your Original Payment Card, Contact Your Bank, Not Us

  • When We Issue A Refund, We Click 'REFUND' On Your Booking Form And The Payment System Automatically Does The Rest

  • Bank Computers Don't Work On Weekends Or Public Holidays, Except To Take Money From Your Account, So Please Allow A Healthy Business Week For The Refund To Reach Your Account

  • You Will Receive An Email Notification Of The Refund Being Processed

  • The Notification Will Be Sent To The Email Address Used To Make Your Booking

  • If You Do Not Receive Any Email Notification, It May Be In Your Junk Mail Folder Or Your Given Email Address Is Incorrect.

  • If You Have Changed Email Address, Contact Us To Update Your Details

  • Once We Click 'REFUND' There Is Nothing More We Can Or Will Do

  • If You Ask Us To 'Check Again' Or 'Have A Look', We Won't. There Is Nothing To Check, Or Look At

  • To Reiterate, Once We Click 'REFUND', That's It

  • Contact Your Bank Or Card Issuer If You Believe There Is Delay

    If You Have Any Queries Relating To This Policy Please Contact Us.

    Thank You.