Australian Cricket Tours - Refunds

The following is not a cancellation policy, this outlines the process relating to us refunding any payment made by you through our online booking services. 

• Refunds Will Only Be Paid To The Debit Or Credit Card Used To Make The Original Payment
  
  
• Your Card Details Are Securely Held By Our Website Payment Platform And Not Us
  
  
• We Cannot Access, See, Change, Or Update Your Original Card Details
  
  
• If Your Card Details Have Changed Since Making The Original Payment, The Refund Will Go To Your New Card
  
  
• If You No Longer Have Any Card, It Is Deposited Into Your Bank Account
  
  
• If You No Longer Have Any Account Associated With Your Original Payment Card, Contact Your Bank, Not Us
  
  
• When We Issue A Refund, We Click 'REFUND' On Your Booking Form And The Payment System Automatically Does The Rest
  
  
• Bank Computers Don't Work On Weekends Or Public Holidays, Except To Take Money From Your Account, So Please Allow A Healthy Business Week For The Refund To Reach Your Account
  
  
• You Will Receive An Email Notification Of The Refund Being Processed
  
  
• The Notification Will Be Sent To The Email Address Used To Make Your Booking
  
  
• If You Do Not Receive Any Email Notification, It May Be In Your Junk Mail Folder Or Your Given Email Address Is Incorrect.
  
  
• If You Have Changed Email Address, Contact Us To Update Your Details
  
  
• Once We Click 'REFUND' There Is Nothing More We Can Or Will Do
  
  
• If You Ask Us To 'Check Again' Or 'Have A Look', We Won't. There Is Nothing To Check, Or Look At
  
  
• To Reiterate, Once We Click 'REFUND', That's It
  
  
• Contact Your Bank Or Card Issuer If You Believe There Is Delay

If You Have Any Queries Relating To This Policy Please Contact Us.

Thank You.