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Cancelling Your Experience - South Africa 2021

Australian Cricket Tours - Sign That Says 'Washout' On Cancellation Policy Page

After You Book Any South Africa Experience, You Will Receive A Confirmation And Receipt. Our Experience Will Commence February 1, 2021. All Cancellation Dates Are Referred To February 1, Even If The Official Start Date Is Later. We Will Contact You Once The Dates Are Confirmed To Green Light The Following Policy:

  • For All Bookings Made Prior To The Match Dates Released By Cricket Australia, You Have Up To 14 Days* After Release To Cancel Any Or All Experience To Receive A Full Deposit Refund. Balance Must Be Received By December 1, 2020^

    *If The Official Tour Dates Are Not Released Before October 1, You Will Only Have 7-Days To Cancel Once The Dates Are Known

    ^
    If Full Payment Has Not Been Received By December 1, Your Experience Will Be Automatically Cancelled And No Deposit Will Be Returned

  • For All Bookings Made After The Tour Date Release, Full Payment Is Required At The Time Of Booking And You Have 7 Days To Cancel Any Or All Experiences To Receive A Full Refund

  • Should You Cancel Any Or All Experiences After The Above Cooling Off Periods But Before December 1 2020, GBP£150 (A$300 approx) Will Be Forfeited Per Person For Each Experience You Are Cancelling

  • Should You Cancel Any Or All Experiences On Or After December 1, 2020 There Will Be No Refund Whatsoever.
  • For All Bookings Made On Or After December 1, 2020 Full Payment Will Be Received And No Refund Will Be Payable If You Cancel Thereafter

  • Names Are Transferable Until November 30, 2020. From December 1, 2020 Any Name Change Will Be Considered A Cancellation. No Refund Will Be Payable And A New Booking Will Be Required

  • If The Tour Is Officially Cancelled Or Postponed By Cricket Australia Before December 1, 2020 You Will Lose Your Deposit Value Only.

  • If The Tour Is Officially Cancelled Or Postponed By Cricket Australia On Or After December 1, 2020 Any Refund Will Be Limited By The Amount Of Refund We Receive From Our Suppliers, Which May Not Be Any. Please Ensure Your Travel Insurance Covers Sports Or Special Event Cancellation

If You Have Any Queries Relating To This Policy Please Contact Us.

Thank You